Completed Items in April 2012

• Added 3D bars to polish look of bar graphs
• Updated look of "Live Chat" and Facebook icon to better match "Look and Feel" of website
• Updated Insurance Phone form to have agent name and #
• Received Final Trademark Approval from US patent office, Yea!!
• Clarified Franchise handbook with respect to Ownership Transfer and Trial Period.
• Updated Cell Phone Policy
• Gave each office a cordless drill
• Bought & added new PCC video on Veneers
• Found resource to find other e-mail to text services for new carriers
• Update checklists, Red flag cheat sheet, & insurance phone form.
• Update/added duties for Receptionist, Coordinator, Office Manager, & PIC
• Found kids size clear safety glasses
• Created custom water bottle
• Created sports guard campaign with custom business cards
• Added software to monitor hardware and software on every computer and remote mange them. Also monitor network performance in real time
• Updated all phone numbers with Jive to have the correct Emergency 911 address
• Updated Payson schedule to reflect new changes and corporate meeting including office manager and doctors.
• Updated 2 fee schedules
• Updated Billing procedures and "collection notice"
• Patient/survey power points process updated to only show last thirty days
• Update meeting summaries
• Found national general and dental inflation #'s
• Annual fee schedule and membership plan fee increase & update.
• Changed Membership plan to only discount 30%, reduced overall prices to UCR's effectively have a 10% lower fee schedule.
• Updated Performance Reviews to be semiannual with an informal one on the off quarter set up by the Office Manger with respective doctor.
• Finished Year end accounting for Corporate and offices.
• Added promotional item & Loanable item catalog to portal
• Created and added the Cascade Humanitarian Fund to portal