Completed Items in October 2011
- Update Dr. and hygiene patient checklist to new format. Thanks Collette and Christine!
- Added Limited exam checklist
- Corporate trained both offices on 36 month financing
- Add handbook material for 36month financing
- Added Guarantee form
- Updated OD with codes and auto codes to for new way for warranty work
- Added "Efficient Scheduling” training to Handbook
- Updated "Gossip" policy to Handbook
- Updated and moved to portal all patient, informed consent, and post-op forms.
- Updated all forms to our new financial systems and policy changes to pt. forms
- With Proficiency lists done, everyone try to read though them each week.
- Implemented new Hygiene Doctor and Treatment doctor schedules
- Moved overpaid to Corporate to get it caught up
- Removed psychiatric tx from forms
- Got magic mouth wash prescription- try it with FMDs
- Start e-mail and texting the night before
- Begun testing adding more IP phones to each office
- Porting main number from each office to new phone system to eliminate temporary forwarding we used while testing phone system
- Text reminders: Added category in Open Dental, corporate training to both offices
- Performance review software set up and ready to go-Review’s sent out
- Testing online portal
- Billboards are going up next week
- Research carpet cleaning companies for offices
- Carpets cleaned …and getting cleaned again tonight
- Added X-charge to every computer in both offices, with printing capabilities at front desk and corporate training to staff.
- Warranty forms and procedures in place. (See images for scan results in patients chart)
- Met with health insurance agent again for estimates
- More “How-To” guides added to corporate website including: coupons, Insurance, Payment plans, warranty, reviews, etc.