Completed Items in October 2017
- New front desk computer in Springville
- Updated time off policy to refect giving team members and patients at least 6 weeks notice.
- "Hours of Operations and After Hours Pay" policy updated
- Set up Humana and EMI for EFT for both offices.
- Set up GEHA and Delta dental on EFT for both offices
- Changing much of Corp logos and name to Cascade Services
- Changed PIQMP to CIP Communication Improvement Program
- Updated recall setup and cleaning times, and how to schedule recall
- Fixed new pt form, and got rid of double divorced
- Added to Recall, “after 2yrs of no contact mark inactive”
- Update language on missed appointment fee (multiple cancellations are not $100 total but $40 each)
- Added training that when pt cancels, team member should add pt to Follow-up list or ASAP list
- 2687 new movin letters sent out
- Added “no snap chat” to computer and phone policy at office
- Updated limited exam fee, if no ins limited Exam fee can go towards tx fee
- Fixed email/text reminders so they are shortened and doesn't cut off any info.
- Bought for 3rd Teamviewer license