General Resources

• Cascade Family Dental
  • Mission Statement
  • Motto
  • Hedgehog Concept
  • Guiding Principles
  • History
  • Management Team
• Pt Polices & Procedures
  • 10, 15, 30 Minute Rule
  • Appt Confirmations
  • Cleaning Appt Length
  • Collection & Billing
  • Cone Beam
  • Coupons & Discounts
  • Efficient Scheduling
  • Exam & X-ray Policy
  • Guarantee Policy
  • Privacy Policy & HIPPA
  • Medicaid Policies
  • Missed Appointment
  • Multiple Offices
  • Payment Policies & Plans
  • Sample Scripts
• Team Policies & Procedures
  • Cascade Humanitarian Fund
  • Cell Phone & Computers
  • Community Outreach
  • Discounts and Benefits
  • Dress Code
  • Endorsed Local Provider
  • Gossip
  • HIPPA
  • Hours of Operations
  • Informed Consent
  • Integrity
  • Medical Emergency Plan
  • Needlestick & Sharps
  • New Team Member
  • Order of Things
  • OSHA
  • Performance Reviews
  • Pop ups
  • Profit Sharing
  • Quality Monitoring Program
  • Raises
  • Team Meetings
  • Sexual Harassment and Discrimination
  • Time Off & Breaks
  • Work Related Injuries

Job Specific Resources

• PIC (Person in charge)
  • Duties
• Dental Assistant
  • Duties
  • Proficiencies
  • Checklists
• Hygienist
  • Duties
  • Proficiencies
  • Checklists
• Receptionist
  • Duties
  • Proficiencies
  • Checklists
• Coordinator
  • Duties
  • Proficiencies
  • Checklists
• Office Manager
  • Duties
  • Proficiencies
  • Checklists
• Reactivate & Sched Specialist
  • Duties
  • Proficiencies
  • Checklists
• Billing & Collections Specialist
  • Duties
  • Proficiencies
  • Checklists
• Insurance Specialist
  • Duties
  • Proficiencies
  • Checklists
• Call Center Specialist
  • Duties
  • Proficiencies
  • Checklists
• Headquarters Manager
  • Duties
  • Proficiencies
  • Checklists
• Executive Advisor
  • Duties
  • Proficiencies
  • Checklists
• Doctor
  • Duties
  • Proficiencies
  • Checklists
• Cascade Corporate
  • Duties
  • Proficiencies
  • Checklists