"Be Okay"

We are presented everyday with opportunities to react. The only thing we have control over is how we choose to react and the environment we choose to create.

Remember, we see patients when they are in pain and suddenly have a very large unexpected expense. Be careful not to take it personally and become defensive.

Discussion Questions

(click for suggestions)

In what ways does this apply to each of us?

How does this apply to our goal of continued improvement?

How does this apply to office moral & office culture?

How does this apply to our office culture?

How does judging and blaming someone else apply?

What is my responsibility with respect to this?

How does this relate to "Order of Things?"