Coupons & Discounts
Exceptions
- No coupons are allowed if a patient is using Care Credit or our payment plans.
- No coupons are allowed if a patent getting a family or team member discount.
- All foster children with Medicaid get 100% of co-pays written off as a charity adjustment.
- Any work paid for by a bishop gets 60% off of the standard fee as a "Service" adjustment.
- We offer "Cobra" to all patietns. If patient loses their job, change ins setup to 0% so they get writeoffs still. Set termination date to 6 months ahead
- Medicaid can not use any coupons including No Free Bleaching Trays. Their contracted prices are too low.
Free Comprehensive Exam and X-rays
- You can offer this to anyone without a coupon.
- Only one per lifetime!
- Logic: Once they are here, they will never leave (free consult, 2nd opinion).
- However, if they have insurance we will bill it!
Free Bleaching
- You can offer to any regular patient ( they come in and pay for cleanings).
- They get bleach free once.
- We will remake trays as many time as needed.
- Logic: We love patients who care about how their teeth look. If we do a crown, of course we will remake the trays.
Sports Guards
- Please offer to any patient even without a coupon.
- Offer to any non-patient as a way to get them into our office.
- Logic: It shows that we care about teeth. a free “Value Added” service for our patients is a good way to support local sports, schools, extracurricular activities and is a great way to give back to our community. It is okay to make a 2nd if they need it.
$30 Off
- The Patient must have coupon present, New paitents only, follow fine print on coupon.
- There is no holding the coupon on their account until there is a fee to offset it. If you have to, post the coupon with $0 and record the expiration date
- Be sure to help inform the patients that the bleaching is a $150 service -giving them a better value!
- We DO NOT cash out or refund coupons.
- Logic: Others do it, so we must also do so to try to get patients in the door.
Price Matching
- Bring anyone’s coupon in and we will match it, We don’t want patients leaving us.
- Patients need to bring in the coupon and it must be for a similar product.
- Logic: We can do it cheaper than another office can and we want to have the business.
Other Coupons
- Just read the fine print on the coupon and go with it.
- Senior citizens can have the 10% discount if they ask for it.
Things to Keep in Mind:
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Exam Policy: All exams get charged unless:
- New patient: pt mentions the coupon, joins the membership plan or Dr says so.
- They have kept their 6 months cleanings, exams, & finished all recommended tx and something came up in between.
- We refer (you can bill ins but shouldn't charge pt.)
- Exam fee, if no ins, goes towards treatment fee if they get it done.
Patients with insurances that only pay for one exam or one set of x-rays per year do not get a 2nd one for free unless we forgot to tell them.