Office Manager Duties

Below is a list of duties that are assigned to the office manager. The office manger will often delegate many of these items.

Mantra: "Help Patients have a Great Experience; Help Team Members Excel, Personally, Socially, and Professionally; & Coordinate Doctors"

Additional Duties

• Delegate tasks, reports, & anything else from this list as you see fit
• Review Team Daily and Monthly checklists and hygiene reports. Summarize to doctors
• With direction of doctors, help evaluate team members and provide them regular feedback
• Coordinate collection accounts with Corporate
• ***Calm and retain upset patients
• Meet, train, and motivate current PIC leaders at least 2x month
• Attend monthly corporate meetings
• Attend at least part of the doctors meeting
• Manage all time off requests
• Typing letters and correspondence
• Coordinate baby gifts, flowers, sympathy cards, birthday party planning
• Keep a current list of all employees, contact info & birthdays
• Maintain office calendar, when office is closed, & keep birthdays updated
• Coordinate new team member training
• Head up office decor for holidays
• Retain office debit card (buy lunch, movie tickets, Wal-Mart card, office decor, etc)
• Order food for team meetings
• Coordinate maintenance shipping & tracking
• Monitor CPR expiration for office
• Coordinate quarterly team performance evaluations
• Create deposits daily or 2x a week
• Draw contact winners for "No Cavity Kids Club"
• Help identify training opportunities for team meeting
• ***Cultivate relationships with team members of trust and friendship