NEA Attachments

Overview

• NEA is a 3rd party company we use to send xrays, photos, & documetns electronicaly and securly to insurancance compaines.
  

Process

• Front Desk team memebers send NEAs every eveing before sending claims for:
      1. Wisdom teeth,
      2. Anterior fillings,
      3. Crowns
      4. Deep cleainings(only first claim for round)
• These are only PREOP xrays, no postop!
• The next Day Front Desk team members check Apex to see if additonal items needed
• Cascade Services only sends/checks on NEAs after EOBs have been recieved

Details on how to do it

1. OPEN UP FASTATTACH (BLUE CIRCLE)
Username: cascade
Password: baird4490
(when fastattach says the password needs to be changed switch back and forth to Baird4490 & baird4490) 2. GO TO PATIENTS FAMILY (open dental)
3. SELECT "NEW/SEARCH" (nea)
4. ENTER FIRST & LAST NAME
5.SEARCH
6. IF NO PATIENT SHOWS UP IN THE SEARCH RESULTS THEN SELECT "NEW PATIENT" UP TOP
7. ENTER FIRST & LAST NAME, PATIENTS BIRTH DATE
8. ENTER PAYOR NAME: INSURANCE COMPANY
(there's a few insurances that do not accept NEA's those ones will have to be mailed) 9. RELATIONSHIP TO THE INSURANCE SUBSCIBER
10. INSUREDS FIRST NAME
11. INSUREDS LAST NAME (may already be filled out)
12. INSUREDS ID (subscriber id)
13. SELECT "NEXT" ON THE TOP LEFT
14. DO YOU WANT TO SAVE YOUR CHANGES? "YES"
15. DATE OF SERVICE FROM: & DATE OF SERVICE THRU: (enter in the DOS the patient got the work done)
16. GO BACK TO OPEN DENTAL AND PULL UP PATIENTS CHART
17. PULL UP APTERYX
18. SELECT IMAGES "BY TOOTH"
19. ONCE YOU HAVE THE IMAGE UP THAT YOU WANT THEN GO BACK TO THE NEA SCREEN
20. SELECT "SCREEN CAPTURE"
21. GO BACK TO THE XRAY YOU PULLED UP
22. SELECT "DRAW RECTANGLE" IN THE TOP RIGHT
23. HOLD MOUSE AND DRAG OVER THE PATIENTS NAME, DATE OF XRAY, AND THE IMAGE
24. FASTATTACH WILL POP BACK UP ON YOUR SCREEN
25. ALWAYS SELECT "THE LEFT SIDE IS THE PATIENTS RIGHT SIDE"
26. ENTER IN THE DATE TAKEN OF THE XRAY YOU ARE ATTACHING
27. SELECT IMAGE TYPE
(if it is not an x-ray you will need to select Non-XRay tab)
28. NEXT
IF YOU NEED TO ATTACH MORE XRAYS SELECT SCREEN CAPTURE AGAIN AND REPEAT STEPS 20-28
29. SAVE
30. SEND
STATUES WILL SAY READY TO SEND
31. COPY NEA#
example

32. THEN SELECT CLOSE
33. GO TO PATIENTS ACCT
34. DOUBLE CLICK CLAIM
35. PASTE THE NEA# IN THE BOTTOM RIGHT WHERE IT SAYS "ATTACHMENT ID NUMBER"
36. SELECT OK