Reactivate Specialist Proficiencies
Click below to open resource. Everyone is different and may have their own personal techniques. Resources below are meant to be used only as a baseline.
| Reactivate & Scheduling Specialist Proficiencies | Link | Become an expert at reviewing accounts |
|---|
| Some of Front Desk Proficiencies | Link |
|---|---|
| Answer the Phone | |
| Taking Payment | |
| Collect & Enter New Patient Information | |
| Follow Patient Interaction Quality Monitoring program | Webpage | Phone System & Queues | Webpage |
| Set up Text Messaging | Webpage |
| Complete Dental Charting | |
| Treatment Plan | |
| Efficient Scheduling | Webpage |
| Lab Case Setup and Processing | |
| Setup Membership Plan with Quote and Treatment Plan | |
| Burn/Email Conebeam and or X-rays | |
| Appointment Confirmations (Phone, Email, & Text) | |
| Recall Postcards | |
| Intra Office Chat | |
| Red Flag Checklist | |
| Comm log important info pertaining to patient account | |
| Learn to utilize & navigate the office portal |